C3.ai
Director / Senior Director, Strategic Solutions
Building the AI-powered sales infrastructure to reverse a 46% revenue decline — delivering pipeline recovery, customer retention, and competitive repositioning under a new CEO's turnaround mandate.
C3.ai's decline is not fundamentally a product failure — Tom Siebel was selling enterprise AI to industrial companies before the market existed; the products work and have live deployments at Baker Hughes, the US Air Force, and Con Edison. The collapse is a pipeline failure: the sales motion became reactive, the leadership transition created coverage gaps, and the company lost the narrative battle to hyperscalers who moved faster with cheaper messaging. Reversing a 46% revenue decline in 12 months requires someone who can rebuild pipeline from near-zero using AI-powered outreach infrastructure, identify the 30–40 existing customers at highest churn risk and stabilize them before they defect, and execute the competitive repositioning that makes "enterprise industrial AI with 8 years of domain training data" a buying signal rather than a legacy flag.
$40M in new ARR (turnaround cadence slower than modeled; government deals push to FY2027; churn above 5%)
$55M in new ARR (pipeline recovery outpaces churn; oil and gas and defense close on schedule; win-back campaigns convert at 20%)
$75M in new ARR (government anchor deals accelerate; defense prime partnerships convert faster than modeled; sequential revenue growth becomes evident to Wall Street in Q3)
Core Opportunity
C3.ai's decline is not a product failure — the products work and have live deployments at Baker Hughes, the US Air Force, and Con Edison. The collapse is a pipeline failure: the sales motion became reactive, the leadership transition created coverage gaps, and the company lost the narrative battle to hyperscalers.
Execution Thesis
Deploy AI-powered churn detection, autonomous prospect re-engagement, competitive repositioning, and federal/utilities vertical activation to deliver $40M–$75M in new ARR — reversing a 46% revenue decline and delivering C3.ai's first sequential quarterly revenue growth since FY2025.
Production systems, not theory. Revenue captured, not demos given.